I am a Product Design leader who strives for happy customers, happy clients, and happy teams.
Currently a UX Associate Creative Director at Deloitte Digital, I bring 10 years of experience designing digital products in various domains. Through my background in client services, in-house design teams, and entrepreneurship, I have developed a highly adaptable skill set and empathetic leadership style.
I’m a decisive go-getter and contemplative thinker. My passion for quality and careful craftsmanship have earned me numerous accolades from my peers as well as the highest distinction from the University of Washington’s Design program. As a leader, I excel at conjuring order out of chaos and untangling complex experiential and operational challenges.
Outside of work, I try to do anything that doesn’t involve looking at a screen, such as sewing apparel, cycling around Seattle, and playing with cats.
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“Frances is one of the most thoughtful and talented UX designers that I’ve had the privilege of mentoring. To a one, every project that I’ve sought feedback on her has been, well, glowing. She’s an incredible partner to clients and teams alike, inspires juniors and delivers work in a way that is truly meaningful. Definitely someone to pay attention to.”
“Frances is one of my favorite people to work with whether it’s in projects or as my coach, in projects she is a methodical leader whose organizational skills pull the team together to be on track even through spontaneous scope changes. She is composed and thoughtful in her feedback and really looks out for the wellbeing of her team members. As a coach she is easy to look up to and is always available to lend a hand or give advice.”